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AI is fundamentally changing how businesses engage with customers, delivering hyper-personalised experiences.

AI transforms customer journeys with personalised experiences

AI is fundamentally changing how businesses engage with customers, shifting from traditional marketing to delivering hyper-personalised experiences.

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by Adobe

January

More than 60 per cent of customers say they will disengage with brands that fail to use their data effectively.

The power of personalisation: why better data beats more data

It’s the quality - not the quantity - of data that separates market leaders from those struggling to keep pace.

Sponsored 

by Adobe

August 2024

Tech firms are creating gold standard for ethical AI.

 Frontline in battle against AI bias

Bias in AI is a pernicious scourge that permeates digital landscapes, shaping everything from search results to predictive algorithms.

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by Adobe

July 2024

Professionals need smarter, more effective tools to handle the deluge of data and documents they process daily.

AI revolutionises business document management

Recent advancements in AI have transformed everyday tools into sophisticated allies in boosting productivity and streamlining workflows.

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by Adobe

September 2023

Generative AI is at the core of today’s work.

‘Miraculous’ generative AI slowly emerging in our offices

In the wake of the COVID-19 pandemic, a fundamental shift in how Australians approach work has emerged.

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by Adobe

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November 2022

Serwah Attafuah is part of a new generation of creative workers revolutionising the essence of work.

300m solopreneurs blaze a trail to creative success

Serwah Attafuah is an artiste – a self-described digital sculptress of light who lives in Parramatta and is inspired by the amazing sunsets and colours of her western Sydney home.

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by Adobe

May 2022

Simon Tate, President, Asia Pacific at Adobe.

Why tech is all about the customer

Once was a time when beleaguered treasury departments at corporations went cap in hand to sceptical boards to convince them of the value of embarking on a difficult – and oftentimes expensive - IT journey.

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by Adobe

February 2022

The customer-brand relationship has never been more fragile.

How to stop customers ghosting you

In the analogue, pre-internet, world it was easy to see when a customer lost trust in a product or business. This feedback was always useful for a business. It allowed them to mitigate their approach, adjust their pitch, improve their offering. However, in the digital world a loss of trust happens almost in a vacuum, at scale, and at hitherto unimagined speeds.

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by Adobe

October 2021

Janie Lim, Senior Marketing Director, Digital Media Business, Asia Pacific, Adobe.

Why design matters in every business

Good design engages the audience and aligns with the business’s brand. It also balances the creative imperative with the organisation’s goals.

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by Adobe

August 2021

Ecosium’s Luke Hopkins used Skill Finder to update his digital marketing skills.

Digital economy demands new jobs and the skills to fit

The rapid acceleration of digitisation during the COVID-19 pandemic has exacerbated Australia’s skills gap in some of the technologies that will help drive the economy in the coming years, says John Mackenney, Adobe APAC digital practice lead.

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by Adobe

May 2021

Boards are under increasing pressure to lead digital transformation in our post-Covid world.

Digital capabilities emerge as the new corporate battleground

Experts warn that many companies lack the skills to lead major digital implementations but, with strong support directly from the boardroom, the chance of long-term success is far greater.

Sponsored 

by Adobe

Original URL: https://www.afr.com/topic/adobe-1nqc