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Myriam Robin

The Super Bowl party that paralysed the nation

It reveals the brittleness of Airservices’ operations, vulnerable as they are to every tipple and sniffle.

Myriam RobinRear Window editor

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The Monday morning before last, two Airservices Australia staff were unable to take up their post atop a control tower at Sydney Airport. Chaos ensued.

A ground delay program that began at 3pm restricted arrivals to 26 an hour (down from 40), causing cascading postponements throughout the nation. And we know all about it because, unlucky for him, Airservices chief Jason Harfield found himself at Senate Estimates that afternoon, where Senator Bridget McKenzie grilled him on what precisely caused the ruckus.

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correction

This article has been amended to note that certain statistics refer to ground delays caused by Airservices, rather than flight delays as a whole which can have other causes. 

Myriam Robin is Rear Window editor based in the Melbourne newsroom. A Rear Window columnist since 2017, she previously reported on financial markets and media. Connect with Myriam on Twitter. Email Myriam at myriam.robin@afr.com

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    Original URL: https://www.afr.com/rear-window/the-superbowl-party-that-paralysed-the-nation-20240219-p5f608