In May, at the height of the shellacking Qantas was receiving over its monstrous profiteering and heinous customer service, The Australian sought out “respected aviation strategist” Peter Harbison, emeritus chairman of the Centre for Aviation, for his views on Qantas chief executive Alan Joyce.
Harbison extolled Joyce’s “high intelligence” and – wait for it – his “humility”.
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Joe Aston helmed The Australian Financial Review's Rear Window column from 2012 to 2023. Connect with Joe on Facebook and Twitter.