‘Lift your game’ to help Boomers into retirement, super funds told
Hannah WoottonReporter
The Albanese government has put big super on notice to “urgently lift their game” on customer service or face a crackdown as the industry prepares for a silver tsunami of Baby Boomer retirees.
Financial Services Minister Stephen Jones will slam funds’ current customer service as “unresponsive”, “slow” and “not member-focused” in a speech on Tuesday at The Australian Financial Review Super & Wealth Summit.
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