February 2023
Medibank surges on profit beat as students return
Australia’s biggest health insurer says it has restored growth in policies in the first months of 2023.
- Updated
- Ayesha de Kretser
Medibank asked to delete data, pay damages for failing customers
A class action against Medibank has been lodged in the Federal Court, and all Australian companies are likely to sit up and take notice.
- Ayesha de Kretser
November 2022
NIB profits rise as angry Medibank customers make the switch
NIB CEO Mark Fitzgibbon says he’s seen a bit of switching from angry Medibank customers, but many don’t realise they can change providers whatever their claims history.
- Updated
- Ayesha de Kretser
Medibank hackers double release of medical files: list HIV, hepatitis
A fifth release of the health insurer’s customer claims information has raised concerns from the CEO of the Australian Federation of AIDS Organisations.
- Ayesha de Kretser
Hackers post video of stunt by pro-Putin Medibank customer
The hackers posted a video of Ukraine invasion supporter Simeon Boikov attempting to pay a $1 ransom to a Medibank branch staffer to retrieve his data.
- Ayesha de Kretser and Max Mason
- Analysis
- Cyber protection
Wake-up call for Medibank after emotionally charged AGM
Medibank CEO David Koczkar’s bloodshot eyes at Wednesday’s AGM tell the story of the health insurer’s recent travails.
- Updated
- Patrick Durkin
Privacy considerations delayed response to victims: Medibank CEO
Medibank decided not to phone victims whose most personal health data was published on the dark web because of “privacy considerations”.
- Ayesha de Kretser