Opinion
The rewards and risks of regulatory technology: Greg Medcraft
Greg MedcraftWe are now squarely in the Fourth Industrial Revolution where we have a blending of physical, digital and biological knowledge.
In financial services, technology is enabling the development of new products and services that can meet consumer needs more efficiently, and more cheaply. Fintech offers opportunities to improve inclusion by reaching unbanked or under-banked sectors. It has the potential to reduce the cost and improve the efficiency of product and service delivery and it can empower customers to deal directly. It can also empower businesses to deliver a better value proposition and customer experience through improved data analytics, giving a better understanding of customer behaviour and customer needs.
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