The nation’s largest grocery chain, Woolworths, says it will focus on boosting productivity, such as moving staff from cash registers to the increasingly popular Direct to Boot service and investing in technology, to help counter the pending significant rise in staff wages.
The $41.7 billion retailer has more than 180,000 staff and is one of the biggest employers in Australia.
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Carrie LaFrenz is a senior journalist covering retail/consumer goods. She previously covered healthcare/biotech. Carrie has won multiple awards for her journalism including financial journalist of the year from The National Press Club. Connect with Carrie on Twitter. Email Carrie at carrie.lafrenz@afr.com
