Chanticleer
In this new reality, retailers face tough choices
Retail sales might have bounced back, but COVID has accelerated a shift on online that is already leading smart retailer to make hard decisions.
Visit one of Australia’s big shopping malls this weekend and you’ll get the sense life is almost back to normal.
Sure, the food court is still closed and a handful of stores remain in darkness. But the foot traffic’s back near pre-COVID-19 levels and consumers have the tills ringing.
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James Thomson is senior Chanticleer columnist based in Melbourne. He was the Companies editor and editor of BRW Magazine. Connect with James on Twitter. Email James at j.thomson@afr.com
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