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Is this the real reason why people fly business class?

Washington | Randall Cohen is a titan of travel pillows – you know, those croissant-shaped neck doohickeys that passengers lived without for decades until, early in this century, humanity collectively determined that it was impossible to board a plane without one.

Cohen's family runs SNI, an industry leader in the bustling field of travel comfort products, selling five million pillows a year, many under the Clöudz brand. Yes, with an umlaut, though SNI is based in Bensalem, Pennsylvania, outside Philadelphia.

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    Original URL: https://www.afr.com/link/follow-20180101-p52ppv