Qantas has increased by 9 to 13 per cent the number of points needed to redeem a business or first class seat - as well as an increase in the number of points needed to get an upgrade, for the first time in 15 years.
The changes are part of a $25 million revamp of its lucrative frequent flyer loyalty program to make it more attractive to its 12.6 million followers.
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Fiona Carruthers has written and edited travel for the Financial Review for almost a decade. She has held senior roles with ABC Radio National, Deutsche Welle Radio, TIME and The Australian, and was deputy editor of Traveller. Email Fiona at fcarruthers@afr.com
