Opinion
Why flight delays remain a ‘regrettable reality’ for many Australians
Transport Minister Catherine King promises fixes for airline customers failed by delays, cancellations and sky-high fares – just not quickly.
Jennifer HewettColumnistA Qantas email to a passenger irate about two cancelled flights from Perth to Sydney on two consecutive days this month was at least succinct.
“Due to the complexities of the airline industry, flight delays, cancellations and changes are a regular occurrence in all airline operations, and a regrettable reality,” it said.
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