The outgoing chief executive of one of Australia’s biggest member-owned organisations thinks the business model can survive, partly thanks to Millennials' desire to be part of something bigger.
The optimism comes even as Brisbane-based RACQ, with almost 1.8 million members, confronts a key market shift, with people tipped to buy fewer cars and those cars to prang less often.
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Liam Walsh writes on investigations and companies with The Australian Financial Review. He has won multiple media awards, worked in Japan and is now based in Brisbane. Email Liam at liam.walsh@afr.com.au