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Sue Mitchell

The jury is out on Wesfarmers’, Woolworths’ ecosystem strategies

Wesfarmers and Woolworths are spending billions building retail ecosystems, primarily to fend off Amazon, but it’s unclear whether they will build or destroy shareholder value.

Sue MitchellColumnist

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Woolworths’ pricey $243 million acquisition of online marketplace MyDeal has shone a spotlight on the ecosystem strategies of Australia’s two largest retailers.

Woolworths and Wesfarmers are spending billions of dollars building retail systems to attract and retain customers, expand their addressable markets and generate new revenue streams to accelerate growth and fend off Amazon.

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Sue Mitchell writes the fortnightly Window Shopping column for the Financial Review and has covered retailing for over 30 years. Connect with Sue on Twitter. Email Sue at smitchell2045@gmail.com

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    Original URL: https://www.afr.com/companies/retail/the-jury-is-out-on-wesfarmers-woolworths-ecosystem-strategies-20220525-p5aojf