Consulting firms are exploiting growing demand for their advice by chasing growth at the expense of quality client service.
That's the view of Alex Liu, the global head of mid-sized management consulting firm AT Kearney, who also warned that the firm's larger rivals had become greedy and were sometimes selling identical solutions to multiple clients.
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Edmund Tadros leads our coverage of the professional services sector. He is based in our Sydney newsroom. Connect with Edmund on Twitter. Email Edmund at edmundtadros@afr.com.au
