John McFarlane’s reputation as an experienced international banker has overshadowed what could be his greatest attribute and the thing Westpac needs the most right now: a leader with great people skills.
Former ANZ chairman Charles Goode, right, says culture is John McFarlane's strong suit. Bryan Charlton
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James Frost writes about banking, funds management and superannuation. Based in Melbourne, James has been reporting on specialist business and finance topics for 15 years. Connect with James on Twitter. Email James at james.frost@afr.com
