Banks are split over how to treat pandemic-hit credit card customers, with some waiving interest while others leave customers to chalk up interest at rates of more than 20 per cent.
The responses have not impressed a key consumer group and contrast with the banks' government-prompted “Team Australia” relief packages on home and business loans.
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Liam Walsh writes on investigations and companies with The Australian Financial Review. He has won multiple media awards, worked in Japan and is now based in Brisbane. Email Liam at liam.walsh@afr.com.au
James Frost writes about banking, funds management and superannuation. Based in Melbourne, James has been reporting on specialist business and finance topics for 15 years. Connect with James on Twitter. Email James at james.frost@afr.com
