Tyro Payments shareholders failed in their bid to get the fintech’s board to reveal both its assessment of fair value for any future takeover offer and the thinking behind its processes, as suitor Potentia Capital completes its due diligence.

Tyro chief executive Jon Davey, chairwoman Fiona Pak-Poy and chief financial officer Praveenesh Pala fronted retail investors in a webinar on Friday to emphasise the payments company’s future prospects.