AustralianSuper workers knew the fund had broken laws that required it to merge duplicate accounts years before the $365 billion retirement savings behemoth eventually resolved the issue and dobbed itself in to regulators.
AustralianSuper chief Paul Schroder: “We found this mistake, we reported it, we apologised to impacted members, we compensated them, and we’ve improved our processes to prevent this happening again.” Peter Rae
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Lucas Baird is a journalist based in The Australian Financial Review's Sydney office. Connect with Lucas on Twitter. Email Lucas at lucas.baird@afr.com