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Consumer change challenges retail

Australian retailers will have to find new ways of luring customers and garnering sales as consumers eschew products in favour of experiences and find better prices online.

Sue Mitchell
Sue MitchellColumnist
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Australian retailers will have to find new ways of luring customers and garnering sales as consumers eschew products in favour of experiences and find wider ranges and better prices online.

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Sue Mitchell writes the fortnightly Window Shopping column for the Financial Review and has covered retailing for over 30 years. Connect with Sue on Twitter. Email Sue at smitchell2045@gmail.com

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    Original URL: https://www.afr.com/companies/consumer-change-challenges-retail-20120621-j2ici