Take a large and surprisingly rusted-on customer base. Add a solid online business, a reasonable inventory position and resilient operating cash flow. Sprinkle in a pinch of comparable sales growth and improving customer satisfaction.
These are the basic elements new Myer executive chair Olivia Wirth is working with as she plots a turnaround at the fabled department store. But the full-year results she handed down on Friday make it clear there’s one big thing Wirth’s plan is lacking: growth.