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CBA accused of blocking fintech Acorns in password row

James Eyers
James EyersSenior Reporter

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Commonwealth Bank of Australia has sent alarming emails to thousands of its customers who are engaging with fintech start-ups, warning that sharing internet banking passwords could invalidate the protection CBA provides from losses on accounts relating to fraud.

But Acorns, which is competing with the banks' retail wealth divisions, says CBA's communication is designed to slow its rapid growth and thereby reduce competition.

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James Eyers writes on banking, payments and fintech. He is a former legal and investment banking editor at the AFR, has degrees in commerce and law from UNSW, and is co-author of Buy now, pay later: The extraordinary story of Afterpay Connect with James on Twitter. Email James at jeyers@afr.com.au

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    Original URL: https://www.afr.com/business/banking-and-finance/cba-tells-acorns-customers-not-to-share-passwords-20160821-gqxjzo