SA man shares horrific Singapore Airlines flight experience that left his wife with a spinal injury
An Adelaide man says his “fantastic holiday” with his wife has ended in tragedy after a Singapore Airlines flight left his spouse in hospital with serious injuries.
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An Adelaide man has shared how a “fantastic holiday” with his wife came to a horrific end when their Singapore Airlines flight hit severe turbulence, sending them into free fall and leaving his wife with a serious spinal injury.
The last thing 59-year-old landscape architect Keith Davis remembered seeing before hitting the ceiling of the cabin was his wife, Kerry Jordan’s glass of water starting to vibrate.
“Instinctively, I reached out my hand over the water because I thought, sh*t that water is going to tip and then I was on the ceiling,” he told The Advertiser.
“But my wife bounced off of the luggage doors and landed in the aisle and that’s where she suffered a spinal injury.
“She was unable to move so she stayed there for the rest of the flight and I just tried to protect her while we landed in all the carnage.”
The couple were returning from their first holiday to the UK since Covid, when their flight SQ321 from London encountered severe turbulence, plunging 6000 ft.
One passenger died and more than 30 people were taken to hospital, including Ms Jordan.
After the flight was diverted to Bangkok, Ms Jordan was rushed into emergency surgery at Samitivej Srinakarin Hospital, where doctors said she sustained a spinal cord injury.
Mr Davis said he sustained superficial injuries, including soft tissue bruising and cuts.
“I’ve got stitches in my head, and a lot of swelling,” he said.
Mr Davis said his wife is awake, but remains in the ICU. Her condition means that she will need to be medevaced back to Adelaide, but sorting out the logistics of the trip has become another nightmare for Mr Davis amid a lack of communication from Singapore Airlines.
“I’ve been advised by the medical staff here that Singapore Airlines is the only option for Kerry to be medevaced,” he said.
Mr Davis said after days of trying to reach the airline from hospital, they are yet to hear anything back.
“I called Singapore Airlines as soon as we’d been admitted and they said they’d call back. “Then I called them again that night, they said they’d be calling back.
“I’ve been here three days, my wife is in the ICU, I have not had contact from Singapore airlines ... nothing.
“Where are you Singapore Airlines?”
He said Singapore Airlines has instead contacted his sister in Adelaide to wrongly inform her that he had been assigned a hotel.
Since Mr Davis spoke to The Advertiser on Thursday afternoon, Singapore Airlines has reached out to Mr Davis.
Their adult daughter Adele and her partner Trent were on the way from Adelaide to Bangkok courtesy of the airline. He said the airline had also committed to medevacing Ms Jordan back to Adelaide when she is hopefully cleared to travel in about a week’s time.
Mr Davis praised the medical staff at Samitivej Srinakarin Hospital, but said he wanted to get his wife home to the Royal Adelaide Hospital when she is released.
“There must be a plan. I just want it communicated,” he said.
“It’s going to be a really slow recovery. The first thing is to get her home.”