Hold the phone: how to get your complaint heard faster
Frustrated by waiting hours to get your complaint handled? There are newer, quicker ways to speak up on customer service issues.
MoneySaver HQ
Accountant or planner: when to use one – or both
Financial advice comes in many forms, and it’s valuable to know what specialist can help you with the answers you seek.
Rate rise winners silenced by the screams
People feel financial pain more acutely than financial gain, helping explain the loud cries for borrowers while savers stay quiet about interest rate wins.
Want to retire early? First answer these questions
Keep working or chase an early retirement? Australians are being urged to examine this decision from all angles – not just financial.
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MyBudget outage: Everything you need to know
Thousands of Australians using money management firm MyBudget remain in limbo and are no closer to finding out what’s happening with their cash. Here’s what you need to know.
The biggest problems travellers face in getting refunds
Many travellers who have been left thousands of dollars out of pocket are still fighting to get their money back. Here’s some of the issues customers are still facing.
How to get $262 back from your bank
Banking customers who were sold junk insurance policies are set to receive more than $32 million back in their pockets in the coming months – an average of $262 each. Find out how to get your cash.
How irate travellers can get their money back
Disgruntled travellers who are seeking to get their money back on travel they can no longer take should listen to this advice from the nation’s top consumer cop.
Cheapest iPhone you can get to save money
Our love affair with our smartphones is only getting stronger, but expensive new models can switch off consumers. But there are ways to save on phone costs.
Tricks to refinancing and saving instantly on your mortgage
Savvy borrowers can take these simple steps and significantly cut their home loan charges and save themselves a small fortune.
How COVID-19 is changing our money mindsets
Your money moves may never be the same, as Australians develop new habits in response to the coronavirus’ impact on our household finances and lifestyles.
What you must know about JobKeeper payment
Employers began receiving JobKeeper payments from the Federal Government last week and are passing it on to their workers, but many employees are still confused about how the scheme works.
The credit card help available to cash-strapped Australians
Many cash-strapped Australians have turned to urgent help from their financial institution to help manage credit card and personal loan debts.
Banks trying to lock up your loan
Mortgage interest rates are at record lows and borrowers are big winners, but there are still decisions to be made about what type of home loan you have.
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