Revealed: Full list of SA’s non-compliant aged care homes
The federal Department of Health has issued noncompliance notices for three South Australian aged care/respite facilities and service providers. Find out which facilities were found out and what they had to say.
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Three South Australian aged care organisations have been issued with noncompliance notices by the Federal Department of Health in the past six months.
The notices include one issued in response to an alleged assault on a patient, which was referred to police.
These are South Australia’s aged care homes which have been issued notices of noncompliance as of August 25.
LHI Hope Valley
Service provider: Lutheran Homes Inc
Location: 1217 Grand Junction Road, Hope Valley.
Home to 105 residents, the centre includes access to medical practitioners, physiotherapists, podiatrists, a community centre and coffee shop, hairdressers and a gymnasium.
An LHI spokeswoman:
“An Assessment Contact visit conducted by the Aged Care Quality and Safety Commission assessors at Hope Valley RCH on the 7th July found the service did not meet two requirements. A new resident in the memory support unit on two occasions handed food to another resident. The other resident required a modified diet and had the potential to choke on the food. On each occasion staff intervened and the resident did not suffer any ill effects. The issue flagged by the Commission assessors was that the resident’s behavioural care plan did not include the potential for this behaviour to cause harm to other residents. A resident complained to his wife that he was unhappy with the way a carer interacted with him as he attended to his morning hygiene. The complaint was investigated and a decision made in conjunction with the resident’s wife and daughter that the incident did not constitute ‘excessive use of force’ as per the legislated compulsory reporting definition and therefore did not require a Police report or a report to the Commission. The Commission assessors considered that this incident did constitute an allegation of excessive force and as such should have been reported. The incident has subsequently been reported to the police and Commission as per the legislation. A revised Plan for Continuous Improvement for the service has been submitted to the Commission and residents and families have been advised of the areas of noncompliance and the strategies that have been implemented to address the noncompliance.”
She said the key changes made were ensuring all assessments and care plans for residents are completed within four weeks of admission or earlier where risks are identified. Other changes related to education for residents and representatives regarding potential risks in bringing food in and the re-education of nursing staff and managers on the compulsory reporting requirements.
Villa St Hilarion-Fulham
Service provider: The Society of St Hilarion Inc.
Location: 21 Farncomb Road, Fulham.
Includes 54 villas, cafe, respite rooms, gymnasium and gardens, hair salon, communal lounge rooms and daily church services. The centre’s website also states it contains “colourful gardens and shrubs to create a homely feel, which is strengthened by the facility’s position in a quiet tree-lined area of Fulham. This provides an ideal environment for visits from extended family and friends.”
Chief executive officer Carol Davy:
“As part of general ongoing accreditation processes, a site audit was conducted by the Aged Care Quality and Safety Commission in February. The facility was re-accredited in April.
We have met all compliance requirements and implemented a continuous improvement plan approved by the Commission. The Society of Saint Hilarion is committed to providing high standards of care to our residents. Their health and wellbeing is our top priority.”
Eyre Peninsula Old Folks Home Inc
Service provider: Eyre Peninsula Old Folks Home
Location: 26-30 Flinders Highway, Port Lincoln.
Established in 1956, the centre includes 74 beds with couples and single room accommodation, allied health services, 24/7 registered nursing, secure garden, facility-owned transport and a salon.
An Eyre Peninsula Old Folks Home spokesperson:
“The Eyre Peninsula Old Folks Home and its staff provide quality care in a safe and friendly environment.Most of the matters identified by the Aged Care Quality and Safety Commission related to confidential and difficult circumstances involving the care of a resident. These have been resolved. The remaining areas of non-compliance relate to paperwork, systems and our transition to new government care standards. Most have been satisfied and we continue to work closely the commission to resolve those that remain. The quality of care for our residents has been maintained throughout. Their health and comfort are the priority of all who work at our home.”