How and when to follow up on a job application
Recruiters reveal how long a jobseeker should wait before following up on their job application.
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“I often don’t hear anything back when I send off a job application. How long should I wait before following up on an application I’ve sent?”
Careers’ panel of expert recruiters answers a reader’s question each week. Have a question? Email careers_qs@news.com.au
Alexandra Rosser
Head of Organisational Psychology Consulting, Stillwell Management Consultants
Prioritisation of candidate care by recruiters and employers means that you should receive an acknowledgment of receipt of your application, which should also outline when and how you will hear further from them regarding progress.
If not, it is best to wait until a few days after the closing date of applications so the recruiter has had time to begin their review.
If there is no closing date, then suitable follow up times may vary depending on the seniority of the position but a good rule of thumb is around 10 business days after your application. Ensure that your follow up is with the nominated contact in the job advertisement and that you use the specified mode of communication, such as email or phone.
Lisa Morris
Director, Hays
As recruiters, we understand that it can be frustrating when you don’t hear back about a job application. Here at Hays we try to make sure we reply to every applicant. However, when a single job can attract hundreds of applications, this isn’t always a simple process. Therefore, following up is a sensible move on your part. In general, it’s best to follow up one week after the application closing date.
Send an email to the hiring manager or recruiter. Be professional and polite in your tone, but also concise since a recruiter’s inbox is usually very full. Rather than writing that you would like feedback on your application, ask if the hiring manager or recruiter could provide an indication of when all applications will be reviewed, and the interview shortlist finalised. Re-state your interest in the role and ask if there is any other information required to help them make their decision.
Andrew Sullivan
Managing director, Sullivan Consulting
How soon to follow up after applying depends on when you apply and whether there is a closing date for applications. Following up before applications have closed risks making a poor impression, so always wait until after the closing date. I would generally suggest waiting a week from the close of applications before following up or a week from submitting your application if there is no closing date given. Another option is to ring the employer or recruiter before submitting your application to introduce yourself and ask what their time frame is for responding to applications and filling the role.
Justin Hinora
Executive consultant, Hender Consulting
It’s disappointing to not receive any response at all and that’s poor form from whomever is managing the recruitment process.
I always encourage applicants to make an inquiry before they submit an application.
Not only is it a good opportunity to ask relevant questions and discuss suitability, but it’s also an opportunity to introduce yourself, understand the intended process and likely timing.
You may even find out information or context not included in the job advert or job description, enabling you to tailor your application accordingly.
An executive recruitment process generally takes longer than a temporary recruitment assignment.
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Originally published as How and when to follow up on a job application