The Australian E-Commerce Summit: Unlocking the shopping revolution
Australia’s e-commerce revolution is here to stay with technology and new consumer behaviours unlocking more pathways to retail success. But customer experience, sustainability and connections remain at the core.
Welcome to The Australian E-Commerce Summit blog where retail and e-commerce experts have provided valuable insights on unlocking more success from a post-Covid revolution.
Latest Australia Post research shows a combination of pent-up savings, Covid-19 lockdowns and the growing attraction of online shopping helped fuel an unprecedented leap in e-commerce last year with more than 80 per cent of households buying something online in a $62bn national spending binge.
The speakers line-up included Australia Post chief executive Paul Graham, Shopify president Harley Finkelstein, Amazon’s operations director Craig Fuller, Bunnings managing director Mike Schneider, Love to Dream chief Susie Sugden and ClearCo chief Michele Romanow.
Follow the full discussion here.
Originally published as The Australian E-Commerce Summit: Unlocking the shopping revolution